# Ankeny Water Damage Restoration > Ankeny sits in the Des Moines metro, where the Raccoon River and Walnut Creek have both put water into homes and businesses. Burst lines, sump pump failures, sewer backups and river or creek flooding are answered by phone around the clock, and a crew is dispatched as fast as one is available. A river flood starts the same way as any other: standing water comes out first, because it carries soil and debris. The 1986 and 1990 floods on the Raccoon River were both large, and in the Great Flood of 1993 the river flooded the Des Moines water treatment facility and cut off drinking water. Callers in Ankeny, Johnston, Urbandale and Altoona can ask what to photograph and what to keep for the insurance claim. ## Key facts - Business: Ankeny Water Damage Restoration - What: Residential and commercial water damage restoration - Phone: (833) 490-5225 (+18334905225) - Email: info@ankenywaterdamagerestoration.shop - Website: https://ankenywaterdamagerestoration.shop/ - Based in: Ankeny, IA (service-area business; we travel to customers) - Service area: Ankeny and Polk County, Iowa, including Ankeny ZIP 50021, Ankeny ZIP 50023, Des Moines ZIP 50309, Des Moines ZIP 50310, Des Moines ZIP 50313, Des Moines ZIP 50316, Johnston, Urbandale, West Des Moines, Clive, Windsor Heights, Pleasant Hill, Grimes, Polk City, Elkhart, Berwick, Alleman, Bondurant, Altoona, Mitchellville, Cambridge, Huxley, Slater - Hours: Phones answered 24/7 - Languages: English ## Services - [Raccoon River Flood Damage](https://ankenywaterdamagerestoration.shop/services/raccoon-river-flood-damage/): Water that came in from the Raccoon River basin needs pumping, drying and a clear record for your insurer. - [Walnut Creek Flood Water](https://ankenywaterdamagerestoration.shop/services/walnut-creek-flood-water/): Creek flood water arrives fast and leaves quickly, but the moisture it leaves in walls and floors stays. - [Flood Water Extraction and Pumping](https://ankenywaterdamagerestoration.shop/services/flood-water-extraction-and-pumping/): Standing water is pumped or extracted first, in a way that protects the walls and the people in the building. - [Basement Flooding After Heavy Rain](https://ankenywaterdamagerestoration.shop/services/basement-flooding-after-heavy-rain/): Rain that enters a basement through walls, floor joints or window wells needs fast removal and a measured dry. - [Sump Pump Failure Water Damage](https://ankenywaterdamagerestoration.shop/services/sump-pump-failure-water-damage/): When a sump pit overflows or stops, the basement floor takes the water, and the drying starts after the pump is fixed. - [Sewer Backup Cleanup](https://ankenywaterdamagerestoration.shop/services/sewer-backup-cleanup/): Sewage that comes up through drains is handled as contaminated water, with its own safety steps and its own cleanup. - [Burst Pipe Water Damage](https://ankenywaterdamagerestoration.shop/services/burst-pipe-water-damage/): Shut off the main, then remove the water and dry the structure to measured levels. - [Water Heater Leak Damage](https://ankenywaterdamagerestoration.shop/services/water-heater-leak-damage/): Shut off the heater and the water first, then remove the water and dry the surrounding structure. - [Washer and Appliance Leak Damage](https://ankenywaterdamagerestoration.shop/services/appliance-leak-damage/): Washer, dishwasher and ice maker leaks are water damage to floors and walls, not only a repair. - [Ceiling and Drywall Water Damage](https://ankenywaterdamagerestoration.shop/services/ceiling-and-drywall-water-damage/): Ceilings and walls are opened and dried so the water left behind the drywall is found, not just the stain. - [Hidden Water Leak Detection](https://ankenywaterdamagerestoration.shop/services/hidden-water-leak-detection/): A damp spot that does not dry is traced to its source with readings, before the wall is closed. - [Structural Drying and Dehumidification](https://ankenywaterdamagerestoration.shop/services/structural-drying-and-dehumidification/): Air movers and dehumidifiers run until moisture readings show the walls, floors and framing have dried. - [Crawl Space and Basement Moisture](https://ankenywaterdamagerestoration.shop/services/crawl-space-and-basement-moisture/): Crawl spaces and basements that took in water are measured for moisture before anything is rebuilt above them. - [Mold After Water Damage](https://ankenywaterdamagerestoration.shop/services/mold-after-water-damage/): Mold found after a water loss is removed once the structure is dry, and the moisture behind it is fixed first. - [Derecho and Storm Roof Damage](https://ankenywaterdamagerestoration.shop/services/derecho-storm-roof-damage/): Wind-opened roofs let rain into attics and ceilings, and the water is traced, removed and dried. - [Commercial Flood Water Restoration](https://ankenywaterdamagerestoration.shop/services/commercial-flood-water-restoration/): Shops, offices and warehouses get the same measured drying and written record as homes, with a plan for getting back open. - [Insurance Claim Documentation](https://ankenywaterdamagerestoration.shop/services/insurance-claim-documentation/): Photos, moisture logs and a written scope are kept on every visit, so the insurer and the crew see the same facts. ## Service areas - [Ankeny ZIP 50021, IA](https://ankenywaterdamagerestoration.shop/areas/ankeny-50021/): ZIP 50021 - [Ankeny ZIP 50023, IA](https://ankenywaterdamagerestoration.shop/areas/ankeny-50023/): ZIP 50023 - [Des Moines ZIP 50309, IA](https://ankenywaterdamagerestoration.shop/areas/des-moines-50309/): ZIP 50309 - [Des Moines ZIP 50310, IA](https://ankenywaterdamagerestoration.shop/areas/des-moines-50310/): ZIP 50310 - [Des Moines ZIP 50313, IA](https://ankenywaterdamagerestoration.shop/areas/des-moines-50313/): ZIP 50313 - [Des Moines ZIP 50316, IA](https://ankenywaterdamagerestoration.shop/areas/des-moines-50316/): ZIP 50316 - [Johnston, IA](https://ankenywaterdamagerestoration.shop/areas/johnston/): ZIP 50131 - [Urbandale, IA](https://ankenywaterdamagerestoration.shop/areas/urbandale/): ZIP 50322, 50323, 50398 - [West Des Moines, IA](https://ankenywaterdamagerestoration.shop/areas/west-des-moines/): ZIP 50265, 50266 - [Clive, IA](https://ankenywaterdamagerestoration.shop/areas/clive/): ZIP 50325 - [Windsor Heights, IA](https://ankenywaterdamagerestoration.shop/areas/windsor-heights/): ZIP 50324 - [Pleasant Hill, IA](https://ankenywaterdamagerestoration.shop/areas/pleasant-hill/): ZIP 50327 - [Grimes, IA](https://ankenywaterdamagerestoration.shop/areas/grimes/): ZIP 50111 - [Polk City, IA](https://ankenywaterdamagerestoration.shop/areas/polk-city/): ZIP 50226 - [Elkhart, IA](https://ankenywaterdamagerestoration.shop/areas/elkhart/): ZIP 50073 - [Berwick, IA](https://ankenywaterdamagerestoration.shop/areas/berwick/): ZIP 50032 - [Alleman, IA](https://ankenywaterdamagerestoration.shop/areas/alleman/): ZIP 50007 - [Bondurant, IA](https://ankenywaterdamagerestoration.shop/areas/bondurant/): ZIP 50035 - [Altoona, IA](https://ankenywaterdamagerestoration.shop/areas/altoona/): ZIP 50009 - [Mitchellville, IA](https://ankenywaterdamagerestoration.shop/areas/mitchellville/): ZIP 50169 - [Cambridge, IA](https://ankenywaterdamagerestoration.shop/areas/cambridge/): ZIP 50046 - [Huxley, IA](https://ankenywaterdamagerestoration.shop/areas/huxley/): ZIP 50124 - [Slater, IA](https://ankenywaterdamagerestoration.shop/areas/slater/): ZIP 50244 - [ZIP code checker](https://ankenywaterdamagerestoration.shop/zip-check/): full list of covered ZIP codes ## Pricing and answers - [Price guide](https://ankenywaterdamagerestoration.shop/pricing/): typical price ranges for every service - [FAQ](https://ankenywaterdamagerestoration.shop/faq/) - [What Moves a Water Damage Restoration Quote in Ankeny](https://ankenywaterdamagerestoration.shop/guides/water-damage-restoration-cost-ankeny/): The cost of water damage restoration in Ankeny depends on how much water came in, how far it reached, what the walls and floors are made of, what was stored in the area and how long the moisture stayed. This guide gives no dollar figures. It explains what changes the work and what a written quote should contain, and Ankeny Water Damage Restoration confirms the exact price on site before any work starts. - [Raccoon River Flood Water: What to Do First in Iowa](https://ankenywaterdamagerestoration.shop/guides/raccoon-river-flood-what-to-do-first-iowa/): After Raccoon River flooding, the first steps are to keep people out of the water, make the power safe, photograph the damage and get standing water removed before drying begins. River water can carry silt, debris and sewage, so its category decides the handling. Ankeny Water Damage Restoration connects Ankeny and Polk County callers with a local crew at any hour. - [Walnut Creek and Creek Flood Water in Central Iowa](https://ankenywaterdamagerestoration.shop/guides/creek-flood-water-central-iowa/): Walnut Creek is a tributary of the Raccoon River that runs through Polk and Dallas counties. Its floods tend to come in short, high peaks that pass quickly, and the water leaves moisture behind. After a creek flood, check the lowest entry points, measure the walls and record what is seen before cleanup. Ankeny Water Damage Restoration takes calls for this work in Ankeny and the metro at any hour. - [Thaw Season Basement Water in Iowa: What to Check](https://ankenywaterdamagerestoration.shop/guides/thaw-season-basement-water-iowa/): When snow melts and the ground is still wet or frozen, meltwater can run toward a foundation and find low entry points. A basement that takes in water during a thaw needs its walls, floor and entry points checked, and the moisture measured before anything is closed up. Ankeny Water Damage Restoration takes water damage calls at any hour in Ankeny and the surrounding area. - [Water Damage Insurance Claims in Iowa: The Usual Pattern](https://ankenywaterdamagerestoration.shop/guides/water-damage-insurance-claims-iowa/): A water damage insurance claim in Iowa is decided by the policy and by the facts of the loss. Standard homeowner policies commonly respond to sudden water events and generally exclude long-term leaks, wear and flood water unless a separate endorsement applies. Keep photographs, readings and a written scope, and take complaints about Iowa-issued policies to the Iowa Insurance Division. - [Drying Water-Wet Walls and Floors: Water Out First, Then Drying](https://ankenywaterdamagerestoration.shop/guides/drying-water-wet-walls-and-floors-iowa/): Drying water-wet walls and floors follows a fixed order: remove standing water, measure the moisture in the materials, open what cannot be dried in place, set the equipment and read it until the structure reaches a set dry level. Drywall and insulation come out where readings show the moisture has reached the cavity. Ankeny Water Damage Restoration follows this order on every call in Ankeny. - [Sorting and Photographing Storm and Flood Debris Before Removal](https://ankenywaterdamagerestoration.shop/guides/storm-and-flood-debris-sorting-iowa/): Storm and flood debris should be sorted and photographed before anything is hauled away, so the insurer, the crew and the hauler work from the same record. Sort by material and condition, keep a count, separate hazardous items, and note where each pile came from. Ankeny Water Damage Restoration records debris on every call in Ankeny and the metro. - [Questions to Ask a Water Damage Company Before Work Starts](https://ankenywaterdamagerestoration.shop/guides/questions-before-hiring-water-damage-company-iowa/): Before a water damage crew starts, ask for a written scope, the moisture log format, the dry level it will use, how changes are approved and what records it will give your insurer. Ask which licences, permits and registrations the job calls for, and ask to see them. Ankeny Water Damage Restoration answers these questions on the phone at any hour. ## Company - [About](https://ankenywaterdamagerestoration.shop/about/) - [Reviews](https://ankenywaterdamagerestoration.shop/reviews/) - [Contact](https://ankenywaterdamagerestoration.shop/contact/) ## Optional - [Full text of every page](https://ankenywaterdamagerestoration.shop/llms-full.txt)